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Customer Support Voice Process Agent

salary 14,000 - 15,500 /month
company-logo
job companyThe K43 Enterprises
job location Industrial Area Mohali Phase 9, Mohali
job experience0 - 6 months Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Banking
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Night Shift
star
Job Benefits: Medical Benefits

Job Description

We are looking for a Voice Process Agent to join our team at The K43 Enterprises to handle customer calls, provide exceptional customer support and resolve queries related to Banking. The role offers an attractive in-hand salary of ₹14,000 - ₹15,500 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Voice Process Agent job

  1. Can freshers or experienced candidates apply for this Customer Support Voice Process Agent role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Voice Process Agent role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹14,000-₹15,500 per month in this Customer Support Voice Process Agent position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Voice Process Agent job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Industrial Area Mohali Phase 9, Mohali.
  5. How many vacancies are there for this Customer Support Voice Process Agent job?
    Ans : There are 99 vacancies for this Customer Support Voice Process Agent role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Voice Process Agent job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Voice Process Agent position is Industrial Area Mohali Phase 9, Mohali.
  8. What makes this Customer Support Voice Process Agent job a good opportunity?
    Ans : This Customer Support Voice Process Agent job is a good opportunity as it offers a salary between ₹14,000-₹15,500 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits

Shift

Night

Contract Job

No

Salary

₹ 14000 - ₹ 15500

Contact Person

Kitty Pawar
Posted 13 hours ago
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