contact customers through phone calls, emails, messages, and personal visits regarding overdue payments.
Follow up on outstanding accounts and ensure timely collections.
Negotiate repayment plans and payment commitments with customers.
Maintain accurate records of customer interactions and collection activities.
Update collection status in the company’s CRM or collection software.
Investigate and trace customers with incorrect or changed contact details.
Achieve assigned collection and recovery targets.
Ensure all collection activities comply with company policies and legal guidelines.
Prepare daily, weekly, and monthly collection reports.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.
More about this Customer Support Voice Process Agent job
Can freshers or experienced candidates apply for this Customer Support Voice Process Agent role?
Ans : Candidates who have a 10th Pass and above qualification with 0-4 years of experience can apply for this Customer Support Voice Process Agent role.
What salary is offered for this Customer Support Voice Process Agent job?
Ans : The salary for this Customer Support Voice Process Agent job ranges between ₹13,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Voice Process Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Choolaimedu, Chennai.
How many vacancies are there for this Customer Support Voice Process Agent job?
Ans : There are 50 vacancies for this Customer Support Voice Process Agent role.
Is this job open for all genders?
Ans : Yes, this Customer Support Voice Process Agent job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Voice Process Agent position is Choolaimedu, Chennai.
What makes this Customer Support Voice Process Agent job a good opportunity?
Ans : This Customer Support Voice Process Agent job is a good opportunity as it offers a salary between ₹13,000-₹30,000 per month. This is a Full Time job and has 50 openings.