We are looking for a Voice Process Agent to join our team at Shaip. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Motor Insurance. The role offers ₹5,000 - ₹15,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.
Other Details
It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Customer Support Voice Process Agent job
Can freshers or experienced candidates apply for this Customer Support Voice Process Agent role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Voice Process Agent role.
How much can you earn in this position?
Ans : You can earn between ₹5,000-₹15,000 per month in this Customer Support Voice Process Agent position.
What shift and timings does this job follow?
Ans : This Customer Support Voice Process Agent job follows a Flexible shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Voice Process Agent job?
Ans : There are 50 vacancies for this Customer Support Voice Process Agent role.
Is this job open for all genders?
Ans : Yes, this Customer Support Voice Process Agent job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Voice Process Agent position is 79 Tilla, Agartala.
What makes this Customer Support Voice Process Agent job a good opportunity?
Ans : This Customer Support Voice Process Agent job is a good opportunity as it offers a salary between ₹5,000-₹15,000 per month. This is a Part Time job and has 50 openings.