Customer Support Voice Process Agent

20,000 - 25,000 /month

Pvp Hr Services (opc) Private Limited

Begumpet, Hyderabad

1 - 3 years Experience in Customer Support / TeleCaller

15 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Marathi

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Voice Process Agent to join our team at Pvp Hr Services (opc) Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Voice Process Agent job

What qualifications and experience are required for this Customer Support Voice Process Agent position?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Voice Process Agent job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Voice Process Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Begumpet, Hyderabad.
How many openings are available for this position?
Ans : There are 15 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Voice Process Agent job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Voice Process Agent job?
Ans : As a Customer Support Voice Process Agent, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Voice Process Agent job is located in Begumpet, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-3 years of experience is ideal for this Customer Support Voice Process Agent job.
Why should you apply for this Customer Support Voice Process Agent job?
Ans : This Customer Support Voice Process Agent job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 15 openings available.