Voice Process Agent

22,000 - 26,000 /month

Ms Cool

Electronic City, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

Replies in 24hrs

2 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card

Job Description

We are looking for a Voice Process Agent to join our team at Ms Cool to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹22000 - ₹26000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Voice Process Agent job

What is the eligibility criteria to apply for this Voice Process Agent job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹22000 - ₹26000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Voice Process Agent job?
Ans: This Voice Process Agent job will have 6 working days.
Are there any charges applicable while applying or joining this Voice Process Agent job?
Ans: No, there is no fee applicable for applying this Voice Process Agent job and during the employment with the company, i.e., Ms Cool.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice Process Agent role?
Ans: There is an immediate opening of 2 Voice Process Agent at Ms Cool
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice Process Agent job?
Ans: This Voice Process Agent job has Rotational Shift.