Voice Process Agent

16,000 - 27,000 /month*

Job Squad Consultancy Private Limited

HSR Layout, Bangalore

₹4,000 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

New

65 Openings

* Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Marathi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a We are hiring for Domestic Voice process to join our team at Job Squad Consultancy Private Limited. The role offers ₹16000 - ₹27000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Voice Process Agent job

What is the eligibility criteria to apply for this Voice Process Agent job?
Ans: The candidate should be All Education levels and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹27000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Voice Process Agent job?
Ans: This Voice Process Agent job will have 6 working days.
Are there any charges applicable while applying or joining this Voice Process Agent job?
Ans: No, there is no fee applicable for applying this Voice Process Agent job and during the employment with the company, i.e., JOB SQUAD CONSULTANCY PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice Process Agent role?
Ans: There is an immediate opening of 65 Voice Process Agent at JOB SQUAD CONSULTANCY PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice Process Agent job?
Ans: This Voice Process Agent job has Day Shift.