Voice Process Agent

We are looking for a Tamil voice process to join our team Eureka Outsourcing Solutions Globe Private Limited. The role offers 10,000-15,000 and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is SSLC and Any dgree. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 Days week during the Gendral shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Voice Process Agent job

1. What is the eligibility criteria to apply for this Voice Process Agent job?
   Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Voice Process Agent job?
   Ans: This Voice Process Agent job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice Process Agent job?
   Ans: No, there is no fee applicable for applying this Voice Process Agent job and during the employment with the company, i.e., EUREKA OUTSOURCE SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice Process Agent role?
   Ans: There is an immediate opening of 99 Voice Process Agent at EUREKA OUTSOURCE SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Voice Process Agent job?
   Ans: This Voice Process Agent job has Day Shift.