Voice Process Agent

15,000 - 25,000 /month

Cogent Solutions

Whitefield, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi

Graduate and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Voice process to join our team Cogent solutions to handle customer calls, provide exceptional customer support and resolve queries related to Industry .

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th pass & above, and both Fresher and Experienced candidates are eligible to apply. The ideal candidate should have good communication skills and be comfortable working on assigned shift days.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Voice Process Agent job

What skills and experience do you need for this Voice Process Agent job?
Ans : To apply for this Voice Process Agent job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What salary is offered for this Voice Process Agent job?
Ans : The salary for this Voice Process Agent job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Voice Process Agent job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
How many vacancies are there for this Voice Process Agent job?
Ans : There are 25 vacancies for this Voice Process Agent role.
Is this job open for all genders?
Ans : Yes, this Voice Process Agent job is open for both male and female candidates.
What does the role of Voice Process Agent involve?
Ans : As a Voice Process Agent, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Voice Process Agent position is Whitefield, Bangalore.
Who is the right fit for this Voice Process Agent job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Voice Process Agent job.
What makes this Voice Process Agent job a good opportunity?
Ans : This Voice Process Agent job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 25 openings.