We are looking for a Voice & Non-Voice Customer Support Executive to join our team at Venus Vacations Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Voice and non voice process. The role offers ₹22000 - ₹35000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.
अन्य डिटेल्स
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Voice & Non-Voice Customer Support Executive job
Can freshers or experienced candidates apply for this Voice & Non-Voice Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Voice & Non-Voice Customer Support Executive role.
What salary is offered for this Voice & Non-Voice Customer Support Executive job?
Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between ₹22,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Customer Support Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in JNTU, Hyderabad.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Voice & Non-Voice Customer Support Executive job is located in JNTU, Hyderabad.
Why should you apply for this Voice & Non-Voice Customer Support Executive job?
Ans : This Voice & Non-Voice Customer Support Executive job offers a salary between ₹22,000-₹35,000 per month. This is a Full Time opportunity and has 20 openings available.