Voice & Non-Voice Customer Support Executive

Permanent Hiring: Work From Office: 5Days Working: No Target, No Sales

Process: E Commerce (Sport materials)

Responsibilities of User Happiness Ambassador:

We are seeking individuals who are passionate about sports and dedicated to delivering exceptional customer experiences through both phone and email communication channels.

MY RESPONSIBILITIES:

● To deliver best-in-class service and go out of your way to find solutions and make our Decathlon users delighted. ● Give instant responses & find solutions for our users over Emails & Calls. ● Follow up & think out of the box to deliver quality service over Emails & Calls. ● To ensure complete ownership of customer issues and guarantee end-to-end satisfaction with our services. ● To collaborate with various teams within the ecosystem of Decathlon to identify optimal solutions for our customers ● To prepare key reports to stakeholders to help derive better actions on the floor for continuous improvement ● Sound Mind on Conflict Management

WHO YOU ARE?

● Very clear communication (Verbal + Written) ● You are a team player. ● You are patient and kind. ● You are self-motivated. ● Analytical skills. ● You are challenge-oriented and want to improve the process. ● You are autonomous. ● Quick problem solver, smart, and always up for challenges. ● Vital and Responsible personality. ● You are versatile and can multitask.

Process – Voice

Languages required – Fluent Hindi & English (Versant level 4 )

Work location: Bangalore Electronic City Phase 2

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

1. What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹21000 - ₹27500 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Voice & Non-Voice Customer Support Executive job?
   Ans: This Voice & Non-Voice Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., The Skill Hub.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice & Non-Voice Customer Support Executive role?
   Ans: There is an immediate opening of 40 Voice & Non-Voice Customer Support Executive at The Skill Hub
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Voice & Non-Voice Customer Support Executive job?
   Ans: This Voice & Non-Voice Customer Support Executive job has Day Shift.