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Voice & Non-Voice Customer Support Executive

salary 15,000 - 20,000 /month
company-logo
job companySumway Global Management Private Limited
job location Sector 49 Gurgaon, Gurgaon
job experience1 - 2 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Benefits: PF
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Job Description

- Handle inbound/outbound voice calls for customer queries, complaints, and requests

- Provide product/service information and resolve customer issues on call

- Ensure customer satisfaction and first call resolution

- Maintain call logs, CRM updates and daily reports

- Follow call scripts, SOPs and meet quality + AHT targets

- Upsell/cross-sell if applicable to the process

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

  1. What qualifications and experience are required for this Voice & Non-Voice Customer Support Executive position?
    Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Voice & Non-Voice Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 49 Gurgaon, Gurgaon.
  5. How many vacancies are there for this Voice & Non-Voice Customer Support Executive job?
    Ans : There are 25 vacancies for this Voice & Non-Voice Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Voice & Non-Voice Customer Support Executive position is Sector 49 Gurgaon, Gurgaon.
  8. What makes this Voice & Non-Voice Customer Support Executive job a good opportunity?
    Ans : This Voice & Non-Voice Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Contact Person

Zeba maqsood

Interview Address

Pioneer Hous, Sector 49, Gurgaon
Posted 3 hours ago

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Job Hai > Jobs in Gurgaon > Customer Support / TeleCaller Jobs in Gurgaon > Voice & Non-Voice Customer Support Executive