Voice & Non-Voice Customer Support Executive

17,500 - 30,000 /month

Moil Education

Sikandarpur, Gurgaon

0 - 6+ years Experience in Customer Support / TeleCaller

90 Openings

Full Time

Job Highlights

Languages: Tamil, Telugu

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Voice & Non-Voice Customer Care Executive BPO Inbound Outbound Customer Support Process Executive to join our team at Moil Education. The role offers ₹17,500 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to Bpo Call Center. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Voice & Non-Voice Customer Support Executive job

Can freshers or experienced candidates apply for this Voice & Non-Voice Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Voice & Non-Voice Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹17,500-₹30,000 per month in this Voice & Non-Voice Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sikandarpur, Gurgaon.
How many openings are available for this position?
Ans : There are 90 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Voice & Non-Voice Customer Support Executive job is located in Sikandarpur, Gurgaon.
Why should you apply for this Voice & Non-Voice Customer Support Executive job?
Ans : This Voice & Non-Voice Customer Support Executive job offers a salary between ₹17,500-₹30,000 per month. This is a Full Time opportunity and has 90 openings available.