Voice & Non-Voice Customer Support Executive

20,000 - 38,000 /month

Lancer Synergy (opc) Private Limited

Makarba, Ahmedabad

0 - 6+ years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

What You’ll Be Doing 

Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex queries from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll 

Answer incoming communications from customers via email and chat

Connect and resolve issues with customers using email and chat

In certain cases, conduct outbound calls to partners and customers

What You Bring To The Role 

With 6 months or more customer service experience is preferred but Freshers are also welcome to apply

High School Diploma

Experience in the Travel and Hospitality sector is a plus

Great written communication skills including grammar and spelling

Computer savvy

Flexibility to work in a 24/7 environment

What You Can Expect

Knowledgeable, encouraging, supporting and present leadership

Diverse and community minded organization

Career-growth and lots of learning opportunities for aspiring minds

And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Voice & Non-Voice Customer Support Executive job

What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹38000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
How many working days are there for this Voice & Non-Voice Customer Support Executive job?
Ans: This Voice & Non-Voice Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., Lancer Synergy (opc) Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice & Non-Voice Customer Support Executive role?
Ans: There is an immediate opening of 25 Voice & Non-Voice Customer Support Executive at Lancer Synergy (opc) Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice & Non-Voice Customer Support Executive job?
Ans: This Voice & Non-Voice Customer Support Executive job has Rotational Shift.