Voice & Non-Voice Customer Support Executive

26,000 - 34,000 /month

Lafqa Ventures Private Limited

C block Sector 43 Gurgaon, Gurgaon

0 - 3 years Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Company Name: Transcom IndiaProcess: Siemens – EnglishLocation: GurgaonJob RoleTranscom India is hiring Customer Success Associates – L1 for the Siemens International Voice Process. The role involves handling international customers, providing technical assistance, resolving issues, and ensuring end-to-end customer satisfaction.Key ResponsibilitiesHandle inbound international customer calls professionallyProvide customer assistance and technical supportIdentify, troubleshoot, and resolve customer issuesDocument customer interactions accuratelyEnsure end-to-end resolution and high customer satisfactionEligibility CriteriaQualification: Graduate (Mandatory)Experience:Minimum 1 year experience in International BPOTechnical Support experience is mandatoryLanguage Skills:Excellent English communication (Top-notch)No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI)C1 English proficiency mandatorySalary & BenefitsCTC: Up to ₹32,000Shift: 5 days workingShifts & Week Offs: RotationalTransport: Both-side cabs provided (up to 20 km radius)Additional DetailsAge Limit: 18 to 35 yearsInterview Mode: VirtualInterview Rounds:HR RoundOperations RoundVersant Assessment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹26000 - ₹34000 per month that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this Voice & Non-Voice Customer Support Executive job?
Ans: This Voice & Non-Voice Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., Lafqa Ventures Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice & Non-Voice Customer Support Executive role?
Ans: There is an immediate opening of 50 Voice & Non-Voice Customer Support Executive at Lafqa Ventures Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice & Non-Voice Customer Support Executive job?
Ans: This Voice & Non-Voice Customer Support Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

5 days working

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Computer Knowledge, Computer Knowledge, International Calling, International Calling, International Calling, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process

Shift

DAY

Contract Job

Salary

₹ 26000 - ₹ 34000

English Proficiency

Yes

Contact Person

Muhammad Shahnawaz

Interview Address

C block Sector 43, Gurgaon

Posted 3 days ago

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