Voice & Non-Voice Customer Support Executive

12,000 - 18,000 /month

Imperative Business Ventures Limited

Kharadi, Pune

Freshers in Customer Support / TeleCaller

99 Openings

Full Time/Part Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Marathi

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Customer Support Executive
Location: Pune
Industry: BPO Operations (Agri / Fertilizers & Agricultural Products)
Experience: Fresher / 0–2 Years
Salary: As per company standards

Role Overview:
We are hiring Customer Support Executives for a leading company in the fertilizers and agricultural products sector. This role is ideal for candidates with an agriculture background who can effectively communicate with customers and provide support in Marathi.

Key Responsibilities:

Handle inbound and outbound calls, primarily in Marathi, addressing customer queries related to agri-products and fertilizers
Provide accurate guidance and information to farmers and customers
Resolve queries efficiently while ensuring high customer satisfaction
Maintain records of customer interactions in the system
Coordinate with internal teams for issue resolution and follow-ups
Ensure adherence to defined processes and service standards

Key Requirements:

Qualification: B.Sc. Agriculture (mandatory)
Strong communication skills in Marathi (mandatory) and basic English/Hindi
Basic computer knowledge
Customer-centric approach with good problem-solving skills
Willingness to work in a BPO environment

Other Details

It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Voice & Non-Voice Customer Support Executive job

What skills and experience do you need for this Voice & Non-Voice Customer Support Executive job?
Ans : To apply for this Voice & Non-Voice Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along.
What is the salary and job type for this role?
Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between ₹12,000-₹18,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kharadi, Pune.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Voice & Non-Voice Customer Support Executive job?
Ans : As a Voice & Non-Voice Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Voice & Non-Voice Customer Support Executive job is located in Kharadi, Pune.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along is ideal for this Voice & Non-Voice Customer Support Executive job.
Why should you apply for this Voice & Non-Voice Customer Support Executive job?
Ans : This Voice & Non-Voice Customer Support Executive job offers a salary between ₹12,000-₹18,000 per month. This is a Both opportunity and has 99 openings available.