jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Voice & Non-Voice Customer Support Executive

salary 18,600 - 38,900 /month
company-logo
job companyEworld It Solutions Private Limited
job location Nehru Nagar, Pune
job experienceFreshers in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Real Estate
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at EWORLD IT SOLUTIONS PRIVATE LIMITED. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹ 18,600 - ₹ 38,900 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Voice & Non-Voice Customer Support Executive job

  1. What skills and experience do you need for this Voice & Non-Voice Customer Support Executive job?
    Ans : To apply for this Voice & Non-Voice Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,500-₹38,500 per month in this Voice & Non-Voice Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Voice & Non-Voice Customer Support Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Nehru Nagar, Pune.
  5. How many vacancies are there for this Voice & Non-Voice Customer Support Executive job?
    Ans : There are 2 vacancies for this Voice & Non-Voice Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Voice & Non-Voice Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Voice & Non-Voice Customer Support Executive position is Nehru Nagar, Pune.
  9. Who is the right fit for this Voice & Non-Voice Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process is the right fit for this Voice & Non-Voice Customer Support Executive job.
  10. What makes this Voice & Non-Voice Customer Support Executive job a good opportunity?
    Ans : This Voice & Non-Voice Customer Support Executive job is a good opportunity as it offers a salary between ₹18,500-₹38,500 per month. This is a Full Time job and has 2 openings.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process, International Calling

Shift

Day

Contract Job

No

Salary

₹ 18600 - ₹ 38900

Contact Person

Satyam
Posted 15 hours ago

Other Popular Jobs in Pune

Other Popular Full Time Jobs

Other Popular Jobs

Trending Jobs

similar jobs

Apply to similar jobs

Voice & Non-Voice Customer Support Executive

arrow
₹ 30,000 - 60,000 per month *
Osense Technologies Private Limited
Work from home
Skills: Domestic Calling, Query Resolution, International Calling, Computer Knowledge, Non-voice/Chat Process
New
Incentives included
10 Openings

Tourism Executive

arrow
₹ 35,000 - 45,000 per month
Make My Bharat Yatra Private Limited
Work from home
0 - 1 years Experience in Customer Support / TeleCaller
New
10 Openings

Customer Support Client Relationship Manager

arrow
₹ 20,500 - 25,500 per month
Excellent Unique Comunity
Work from home
0 - 6 months Experience in Customer Support / TeleCaller
New
25 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Pune > Customer Support / TeleCaller Jobs in Pune > Voice & Non-Voice Customer Support Executive