Job Title: Customer Support Executive (Process - Meesho)
Company: Conneqt Business Solutions
Location: Kharadi, Pune
About the Role:
Conneqt Business Solutions is hiring Customer Support Executives for the Meesho process. We are looking for enthusiastic individuals with excellent communication skills who can provide top-notch customer service via email and chat. Whether you're starting your career or bringing experience with you, we welcome candidates with 0 to 2 years of experience.
Key Responsibilities:
Provide prompt and effective email and chat support to Meesho customers.
Understand and resolve customer queries efficiently and professionally.
Ensure high levels of customer satisfaction.
Maintain detailed records of customer interactions.
Collaborate with the team to continuously improve support processes.
Required Skills:
Strong communication skills in English (spoken and written).
Ability to handle customer queries with patience and empathy.
Basic computer literacy and typing skills.
Willingness to learn – training will be provided.
Positive attitude and team-oriented mindset.
Experience:
0 to 2 years in a customer service role (Freshers are welcome to apply).