Voice & Non-Voice Customer Support Executive

salary 14,000 - 19,000 /month
company-logo
job companyBoston Business Solution
job location Velachery, Chennai
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
25 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Malayalam, Kannada
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Benefits: PF
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Aadhar Card

Job Description

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at Boston Business Solution to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹14000 - ₹19000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Voice & Non-Voice Customer Support Executive job

  1. What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
    Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹19000 per month that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Voice & Non-Voice Customer Support Executive job?
    Ans: This Voice & Non-Voice Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., Boston Business Solution.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Voice & Non-Voice Customer Support Executive role?
    Ans: There is an immediate opening of 25 Voice & Non-Voice Customer Support Executive at Boston Business Solution
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Voice & Non-Voice Customer Support Executive job?
    Ans: This Voice & Non-Voice Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 19000

Regional Languages

Malayalam, Kannada

English Proficiency

Yes

Contact Person

Shanthi Priya

Interview Address

97, 98 Magna Square, 100 Feet Road
Posted 2 days ago
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Job Hai > Jobs in Chennai > Customer Support / TeleCaller Jobs in Chennai > Voice & Non-Voice Customer Support Executive
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