Voice & Non-Voice Customer Support Executive

20,000 - 40,000 /month

Bhagirathi International

Vijay Nagar, Indore

6 - 48 months Experience in Customer Support / TeleCaller

Replies in 24hrs

35 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: PF

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at Bhagirathi International. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Indore.
How many working days are there for this Voice & Non-Voice Customer Support Executive job?
Ans: This Voice & Non-Voice Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., Bhagirathi International.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice & Non-Voice Customer Support Executive role?
Ans: There is an immediate opening of 35 Voice & Non-Voice Customer Support Executive at Bhagirathi International
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice & Non-Voice Customer Support Executive job?
Ans: This Voice & Non-Voice Customer Support Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process

Shift

Day

Salary

₹ 20000 - ₹ 40000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Abhishek

Interview Address

Aarya Chanakya Nagar

Posted 7 hours ago

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