Customer Support Voice & Non-Voice Call Center Agent

15,000 - 24,000 /month

The Galaxy Of Electronica

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Work From Home

Full Time/Part Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Cab, Insurance, Medical Benefits

Job Description

We are looking for a Voice & Non-Voice Call Center Agent to join our team at The Galaxy Of Electronica. The role offers ₹15,000 - ₹24,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Voice & Non-Voice Call Center Agent job

Can freshers or experienced candidates apply for this Customer Support Voice & Non-Voice Call Center Agent role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Voice & Non-Voice Call Center Agent role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹24,000 per month in this Customer Support Voice & Non-Voice Call Center Agent position.
What shift and timings does this job follow?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Voice & Non-Voice Call Center Agent job?
Ans : There are 2 vacancies for this Customer Support Voice & Non-Voice Call Center Agent role.
Is this job open for all genders?
Ans : Yes, this Customer Support Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Voice & Non-Voice Call Center Agent position is Himayat Nagar, Hyderabad.
What makes this Customer Support Voice & Non-Voice Call Center Agent job a good opportunity?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job is a good opportunity as it offers a salary between ₹15,000-₹24,000 per month. This is a Both job and has 2 openings.