Voice & Non-Voice Call Center Agent

14,000 - 30,000 /month*

Teleperformance

Mohali, Chandigarh

₹3,000 incentives included

0 - 4 years Experience in Customer Support / TeleCaller

Replies in 24hrs

99 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

PAN Card, Aadhar Card

Job Description

We are hiring for a Voice & Non-Voice process to join our team, to handle customer calls, provide exceptional customer support and resolve queries related to BPO.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job RequirementsCandidate must be having good communication skills.The minimum qualification for this role is 12th Pass.You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with Rotational shift(24*7).

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Voice & Non-Voice Call Center Agent job

What is the eligibility criteria to apply for this Voice & Non-Voice Call Center Agent job?
Ans: The candidate should be 12th Pass and above and above with 0 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Chandigarh.
How many working days are there for this Voice & Non-Voice Call Center Agent job?
Ans: This Voice & Non-Voice Call Center Agent job will have 5 working days.
Are there any charges applicable while applying or joining this Voice & Non-Voice Call Center Agent job?
Ans: No, there is no fee applicable for applying this Voice & Non-Voice Call Center Agent job and during the employment with the company, i.e., Teleperformance.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice & Non-Voice Call Center Agent role?
Ans: There is an immediate opening of 99 Voice & Non-Voice Call Center Agent at Teleperformance
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice & Non-Voice Call Center Agent job?
Ans: This Voice & Non-Voice Call Center Agent job has Rotational Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Benefits

Cab, PF

Skills Required

Domestic Calling, Query Resolution, International Calling, Non-voice/Chat Process, calling center, voice presentable process, inbound process, voice and chat process, customer care, voice process outbound