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Customer Support Voice & Non-Voice Call Center Agent

salary 17,000 - 25,000 /month
company-logo
job companySumanikaa Private Limited
job location 1st Block Koramangala, Bangalore
job experience0 - 1 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Tamil
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Cab
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Job Description

We are looking for a Voice & Non-Voice Call Center Agent to join our team at Sumanikaa Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 17,000 - ₹ 25,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Voice & Non-Voice Call Center Agent job

  1. What skills and experience do you need for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : To apply for this Customer Support Voice & Non-Voice Call Center Agent job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Voice & Non-Voice Call Center Agent job ranges between ₹17,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in 1st Block Koramangala, Bangalore.
  5. How many vacancies are there for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : There are 10 vacancies for this Customer Support Voice & Non-Voice Call Center Agent role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : As a Customer Support Voice & Non-Voice Call Center Agent, key responsibilities include skills like Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Voice & Non-Voice Call Center Agent position is 1st Block Koramangala, Bangalore.
  9. Who is the right fit for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : A candidate having skills like Domestic Calling, International Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support Voice & Non-Voice Call Center Agent job.
  10. What makes this Customer Support Voice & Non-Voice Call Center Agent job a good opportunity?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job is a good opportunity as it offers a salary between ₹17,000-₹25,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab

Skills Required

Domestic Calling, International Calling, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 17000 - ₹ 25000

Regional Languages

Hindi, Tamil

Contact Person

HR Manager

Interview Address

, Abids, Hyderabad
Posted 12 hours ago

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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > Voice & Non-Voice Call Center Agent