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Customer Support Voice & Non-Voice Call Center Agent

salary 16,200 - 28,000 /month*
company-logo
job companyShynr Private Limited
job location Pocharam, Hyderabad
incentive₹5,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Telugu
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: Cab, PF
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PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Voice & Non-Voice Call Center Agent to join our team at Shynr Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 16,200 - ₹ 28,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Voice & Non-Voice Call Center Agent job

  1. What skills and experience do you need for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : To apply for this Customer Support Voice & Non-Voice Call Center Agent job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹16,000-₹28,000 per month in this Customer Support Voice & Non-Voice Call Center Agent position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Pocharam, Hyderabad.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Voice & Non-Voice Call Center Agent, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job is located in Pocharam, Hyderabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Support Voice & Non-Voice Call Center Agent job.
  10. Why should you apply for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job offers a salary between ₹16,000-₹28,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Cab

Skills Required

Domestic Calling, Non-voice/Chat Process, Computer Knowledge, International Calling, voice Process

Shift

Day

Contract Job

No

Salary

₹ 16200 - ₹ 28000

Regional Languages

Hindi, Telugu

Contact Person

sameer khan

Interview Address

Gowra Trinity, SP Road, Begumpet, Hyderabad
Posted 15 hours ago

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Job Hai > Jobs in Hyderabad > Customer Support / TeleCaller Jobs in Hyderabad > Voice & Non-Voice Call Center Agent