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Customer Support Voice & Non-Voice Call Center Agent

salary 15,000 - 23,000 /month*
company-logo
job companyMb Printers
job location Work from home
incentive₹3,000 incentives included
job experience0 - 3 years Experience in Customer Support / TeleCaller
5 Openings
Incentives included
work_from_home Work From Home
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: B2C Sales
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
star
Aadhar Card, Bank Account
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Job Description

We are looking for a Voice & Non-Voice Call Center Agent to join our team at Mb Printers. The role offers ₹15,000 - ₹23,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Voice & Non-Voice Call Center Agent job

  1. Can freshers or experienced candidates apply for this Customer Support Voice & Non-Voice Call Center Agent role?
    Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Customer Support Voice & Non-Voice Call Center Agent role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Voice & Non-Voice Call Center Agent job ranges between ₹15,000-₹23,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : There are 5 vacancies for this Customer Support Voice & Non-Voice Call Center Agent role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 0-3 years of experience are eligible to apply for this Customer Support Voice & Non-Voice Call Center Agent role. Only female candidates are eligible.
  7. What are the key responsibilities of this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : As a Customer Support Voice & Non-Voice Call Center Agent, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Voice & Non-Voice Call Center Agent position is Pitampura, Delhi.
  9. Who is the right fit for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-3 years of experience is the right fit for this Customer Support Voice & Non-Voice Call Center Agent job.
  10. What makes this Customer Support Voice & Non-Voice Call Center Agent job a good opportunity?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job is a good opportunity as it offers a salary between ₹15,000-₹23,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 23000

English Proficiency

Yes

Contact Person

Amar

Interview Address

35 C MU BLOCK Second floor Pitampura, Pitampura, Delhi
Posted 4 hours ago

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Job Hai > Jobs in Delhi > Customer Support / TeleCaller Jobs in Delhi > Voice & Non-Voice Call Center Agent