Voice & Non-Voice Call Center Agent

23,000 - 35,000 /month

Loan Riders

Mehdipatnam, Hyderabad

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time/Part Time

Job Highlights

Industry Type: Health/ Term Insurance

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: Cab

Job Description

We are looking for a Voice & Non-Voice Call Center Agent to join our team at Loan Riders. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹23,000 - ₹35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Voice & Non-Voice Call Center Agent job

Can freshers or experienced candidates apply for this Voice & Non-Voice Call Center Agent role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Voice & Non-Voice Call Center Agent role.
What salary is offered for this Voice & Non-Voice Call Center Agent job?
Ans : The salary for this Voice & Non-Voice Call Center Agent job ranges between ₹23,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Call Center Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mehdipatnam, Hyderabad.
How many vacancies are there for this Voice & Non-Voice Call Center Agent job?
Ans : There are 25 vacancies for this Voice & Non-Voice Call Center Agent role.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Voice & Non-Voice Call Center Agent position is Mehdipatnam, Hyderabad.
What makes this Voice & Non-Voice Call Center Agent job a good opportunity?
Ans : This Voice & Non-Voice Call Center Agent job is a good opportunity as it offers a salary between ₹23,000-₹35,000 per month. This is a Both job and has 25 openings.