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Voice & Non-Voice Call Center Agent

salary 12,000 - 14,000 /month
company-logo
job companyG2r Global Solutions (opc) Private Limited
job location Chennai Central R.S, Chennai
job experienceFreshers in Customer Support / TeleCaller
Replies in 24hrs
70 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi, Telugu
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits
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Job Description

We are looking for a Voice & Non-Voice Call Center Agent to join our team at G2r Global Solutions (opc) Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹12000 - ₹14000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Voice & Non-Voice Call Center Agent job

  1. What is the eligibility criteria to apply for this Voice & Non-Voice Call Center Agent job?
    Ans: The candidate should be 12th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹14000 per month that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Voice & Non-Voice Call Center Agent job?
    Ans: This Voice & Non-Voice Call Center Agent job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Voice & Non-Voice Call Center Agent job?
    Ans: No, there is no fee applicable for applying this Voice & Non-Voice Call Center Agent job and during the employment with the company, i.e., G2r Global Solutions (opc) Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Voice & Non-Voice Call Center Agent role?
    Ans: There is an immediate opening of 70 Voice & Non-Voice Call Center Agent at G2r Global Solutions (opc) Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Voice & Non-Voice Call Center Agent job?
    Ans: This Voice & Non-Voice Call Center Agent job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Telecalling, Telesales

Shift

Rotational

Contract Job

No

Salary

₹ 12000 - ₹ 14000

Regional Languages

Hindi, Telugu

English Proficiency

No

Contact Person

Vinodhini

Interview Address

Ambur
Posted 8 hours ago
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