Customer Support Voice & Non-Voice Call Center Agent

18,500 - 38,690 /month

Eworld It Solutions Private Limited

Gandipet, Hyderabad

Freshers in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

All Education levels

All genders

09:00 AM - 06:00 PM | 5 days working | Day Shift

Job Description

We are looking for a Voice & Non-Voice Call Center Agent to join our team at EWORLD IT SOLUTIONS PRIVATE LIMITED. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹ 18,500 - ₹ 38,690 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Voice & Non-Voice Call Center Agent job

Can freshers or experienced candidates apply for this Customer Support Voice & Non-Voice Call Center Agent role?
Ans : Candidates who have All Education levels can apply for this Customer Support Voice & Non-Voice Call Center Agent role.
What salary is offered for this Customer Support Voice & Non-Voice Call Center Agent job?
Ans : The salary for this Customer Support Voice & Non-Voice Call Center Agent job ranges between ₹18,500-₹38,500 per month.
What shift and timings does this job follow?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gandipet, Hyderabad.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job is located in Gandipet, Hyderabad.
Why should you apply for this Customer Support Voice & Non-Voice Call Center Agent job?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job offers a salary between ₹18,500-₹38,500 per month. This is a Full Time opportunity and has 10 openings available.