Voice & Non-Voice Call Center Agent

salary 15,000 - 35,000 /month
company-logo
job companyAnura Infotech Private Limited
job location Rajiv Chowk, Delhi
job experience0 - 4 years Experience in Customer Support / TeleCaller
New
14 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Flexible Shift
star
Job Benefits: PF, Medical Benefits
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Aadhar Card

Job Description

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Voice & Non-Voice Call Center Agent job

  1. What is the eligibility criteria to apply for this Voice & Non-Voice Call Center Agent job?
    Ans: The candidate should be All Education levels and above with 0 - 4 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹35000 per month that depends on your interview. It's a Full Time job in Delhi.
  3. How many working days are there for this Voice & Non-Voice Call Center Agent job?
    Ans: This Voice & Non-Voice Call Center Agent job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Voice & Non-Voice Call Center Agent job?
    Ans: No, there is no fee applicable for applying this Voice & Non-Voice Call Center Agent job and during the employment with the company, i.e., ANURA INFOTECH PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Voice & Non-Voice Call Center Agent role?
    Ans: There is an immediate opening of 14 Voice & Non-Voice Call Center Agent at ANURA INFOTECH PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Voice & Non-Voice Call Center Agent job?
    Ans: This Voice & Non-Voice Call Center Agent job has Flexible Shift.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge

Shift

Flexible

Contract Job

No

Salary

₹ 15000 - ₹ 35000

English Proficiency

No

Contact Person

HR Team

Interview Address

Office No. 1401 And 1402 Ivory Tower, S No 681,
Posted 18 hours ago
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