Voice & Non-Voice Call Center Agent

14,000 - 25,000 /month

Aneja's Training And Placement Services

Phase-7 Mohali, Mohali

0 - 4 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Title: Call Center Agent (Voice & Non-Voice)

Location: Mohali / Chandigarh

Work Schedule: Rotational Shifts (6 days working, 1 week off)

Job Type: Full-time

Experience Level: Freshers to Experienced

Job Responsibilities:

Handle inbound and outbound calls (Voice) as per defined process.
Manage customer queries through emails, chats, or other digital channels (Non-Voice).
Provide accurate information and assistance to customers in a timely manner.
Maintain customer records and update databases accurately.
Ensure high-quality customer service and adherence to call center policies.
Escalate complex queries to the appropriate department when needed.

Required Skills:

Additional Information:

Contact for HR & Recruitment:

How to Apply:

Interested candidates can reach out to HR Navdeep Kaur for further details and interview scheduling.

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

Can freshers or experienced candidates apply for this Voice & Non-Voice Call Center Agent role?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Voice & Non-Voice Call Center Agent role.
What is the salary and job type for this role?
Ans : The salary for this Voice & Non-Voice Call Center Agent job ranges between ₹14,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Call Center Agent job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase-7 Mohali, Mohali.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
Where is this job located?
Ans : This Voice & Non-Voice Call Center Agent job is located in Phase-7 Mohali, Mohali.
Why should you apply for this Voice & Non-Voice Call Center Agent job?
Ans : This Voice & Non-Voice Call Center Agent job offers a salary between ₹14,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.