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Customer Support Voice & Non-Voice Call Center Agent

salary 23,000 - 35,000 /month
company-logo
job companyAg Manpower Solutions
job location Uppal, Hyderabad
job experienceFreshers in Customer Support / TeleCaller
25 Openings
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
All Education levels
gender
All genders
jobShift
5 days working | Flexible Shift
star
Job Benefits: Cab
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Job Description

We are looking for a Voice & Non-Voice Call Center Agent to join our team at Ag Manpower Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹23,000 - ₹35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Voice & Non-Voice Call Center Agent job

  1. Can freshers or experienced candidates apply for this Customer Support Voice & Non-Voice Call Center Agent role?
    Ans : Candidates who have All Education levels can apply for this Customer Support Voice & Non-Voice Call Center Agent role.
  2. What salary is offered for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : The salary for this Customer Support Voice & Non-Voice Call Center Agent job ranges between ₹23,000-₹35,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Uppal, Hyderabad.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job is located in Uppal, Hyderabad.
  8. Why should you apply for this Customer Support Voice & Non-Voice Call Center Agent job?
    Ans : This Customer Support Voice & Non-Voice Call Center Agent job offers a salary between ₹23,000-₹35,000 per month. This is a Both opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab

Shift

Flexible

Contract Job

No

Salary

₹ 23000 - ₹ 35000

Contact Person

Arshiya
Posted 3 hours ago

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Job Hai > Jobs in Hyderabad > Customer Support / TeleCaller Jobs in Hyderabad > Voice & Non-Voice Call Center Agent