Voice & Non-Voice Call Center Agent

15,000 - 20,000 /month

Adroit Synergies Private Limited

D Block Sector-63 Noida, Noida

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Voice & Non-Voice Call Center Agent job

Can freshers or experienced candidates apply for this Voice & Non-Voice Call Center Agent role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Voice & Non-Voice Call Center Agent role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Voice & Non-Voice Call Center Agent position.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Call Center Agent job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in D Block Sector-63 Noida, Noida.
How many vacancies are there for this Voice & Non-Voice Call Center Agent job?
Ans : There are 10 vacancies for this Voice & Non-Voice Call Center Agent role.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Voice & Non-Voice Call Center Agent, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Voice & Non-Voice Call Center Agent position is D Block Sector-63 Noida, Noida.
Who is the right fit for this Voice & Non-Voice Call Center Agent job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Voice & Non-Voice Call Center Agent job.
What makes this Voice & Non-Voice Call Center Agent job a good opportunity?
Ans : This Voice & Non-Voice Call Center Agent job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 10 openings.