We are looking for a visa Counsellor to join our team at Galaxy Immigration. The role offers ₹20,000 - ₹26,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and 6 months - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.
More about this Visa Counsellor job
What qualifications and experience are required for this Visa Counsellor position?
Ans : Candidates should have a 10th Pass and above qualification with 1-3 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Visa Counsellor job ranges between ₹20,000-₹26,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Visa Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Makarpura, Vadodara.
How many vacancies are there for this Visa Counsellor job?
Ans : There are 10 vacancies for this Visa Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 1-3 years of experience are eligible to apply for this Visa Counsellor role. Only female candidates are eligible.
What are the key responsibilities of this Visa Counsellor job?
Ans : As a Visa Counsellor, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Visa Counsellor position is Makarpura, Vadodara.
Who is the right fit for this Visa Counsellor job?
Ans : A candidate having skills like Computer Knowledge with 1-3 years of experience is the right fit for this Visa Counsellor job.
What makes this Visa Counsellor job a good opportunity?
Ans : This Visa Counsellor job is a good opportunity as it offers a salary between ₹20,000-₹26,000 per month. This is a Full Time job and has 10 openings.