Verification Executive

14,500 - 26,000 /month

Service Hawk It Private Limited

Connaught Place, Delhi

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Full Time/Part Time

Job Highlights

Industry Type: Education

All Education levels

All genders

5 days working | Flexible Shift

Job Description

We are looking for a Verification Executive to join our team at Service Hawk It Private Limited. The role offers ₹14,500 - ₹26,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Verification Executive job

Can freshers or experienced candidates apply for this Verification Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Verification Executive role.
How much can you earn in this position?
Ans : You can earn between ₹14,500-₹26,000 per month in this Verification Executive position.
What shift and timings does this job follow?
Ans : This Verification Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Connaught Place, Delhi.
How many vacancies are there for this Verification Executive job?
Ans : There are 2 vacancies for this Verification Executive role.
Is this job open for all genders?
Ans : Yes, this Verification Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Verification Executive position is Connaught Place, Delhi.
What makes this Verification Executive job a good opportunity?
Ans : This Verification Executive job is a good opportunity as it offers a salary between ₹14,500-₹26,000 per month. This is a Both job and has 2 openings.