Verification Executive

22,000 - 28,500 /month

Genpact

Anand Vihar, Delhi

Freshers in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Banking

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Cab

Job Description

We are looking for a Verification Executive to join our team at GENPACT. The role offers ₹ 22,000 - ₹ 28,500 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Verification Executive job

Can freshers or experienced candidates apply for this Verification Executive role?
Ans : Candidates who have All Education levels can apply for this Verification Executive role.
What is the salary and job type for this role?
Ans : The salary for this Verification Executive job ranges between ₹22,000-₹28,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Verification Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Anand Vihar, Delhi.
How many vacancies are there for this Verification Executive job?
Ans : There are 5 vacancies for this Verification Executive role.
Is this job open for all genders?
Ans : Yes, this Verification Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Verification Executive position is Anand Vihar, Delhi.
What makes this Verification Executive job a good opportunity?
Ans : This Verification Executive job is a good opportunity as it offers a salary between ₹22,000-₹28,500 per month. This is a Full Time job and has 5 openings.