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US Voice Process

salary 30,000 - 33,000 /month
company-logo
job companyTeleperformance
job location Sector 18 Gurgaon, Gurgaon
job experience1 - 4 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

HIRING – CUSTOMER SERVICE (UPSELLING) | GURUGRAM

Location: Sector 18, Gurugram
Process: Customer Service – Voice + Chat Blended
Work Mode: Work From Office (WFO)
Shift: 24×7 Rotational
Batch Date: 24 August 2026


Compensation:
• 1+ Year Experience: Up to ₹4.2 LPA (Including ₹2,000 PLI) | Approx. ₹32,000 In-Hand
• 2+ Years Experience: Up to ₹4.3 LPA (Including ₹2,000 PLI) | Approx. ₹33,000 In-Hand


Key Responsibilities:
• Handle customer interactions through voice and chat channels
• Resolve customer concerns while maintaining high service standards
• Identify customer needs and drive relevant upselling opportunities
• Deliver exceptional customer experience and achieve performance metrics
• Maintain accurate documentation of customer interactions


Eligibility:
• Graduation Mandatory
• Minimum 1 Year Customer Service Experience (On Papers)
• Excellent English Communication Skills (C1+)
• Comfortable working in a 24×7 rotational environment
• Strong customer handling and sales aptitude


Additional Benefits:
• Both-Side Cab Facility (Hiring Zone Applicable)
• Growth Opportunities within the Organization
• Dynamic International Customer Service Environment


Selection Process:
HR Round → VNA & Operations Round → Versant Written & Voice Assessment

Versant Requirement: 62+ Score (B2+)

Interested candidates can share their updated resume for further screening.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this US Voice Process job

  1. What are the eligibility criteria for this US Voice Process job?
    Ans : Candidates should have a Graduate and above qualification with 1-4 years of experience and skills like International Calling, Query Resolution for this US Voice Process job offered by Teleperformance in Sector 18 Gurgaon, Gurgaon.
  2. What salary is offered for this US Voice Process job?
    Ans : The salary for this US Voice Process job ranges between ₹30,000-₹33,000 per month.
  3. What shift and timings does this job follow?
    Ans : This US Voice Process job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Gurgaon, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this US Voice Process job is open for both male and female candidates.
  7. What does the role of US Voice Process involve?
    Ans : As a US Voice Process, your work will involve skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This US Voice Process job is located in Sector 18 Gurgaon, Gurgaon.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like International Calling, Query Resolution along with 1-4 years of experience is ideal for this US Voice Process job.
  10. Why should you apply for this US Voice Process job?
    Ans : This US Voice Process job offers a salary between ₹30,000-₹33,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Benefits

Meal, PF, Insurance, Medical Benefits

Skills Required

International Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 30000 - ₹ 33000

English Proficiency

Yes

Contact Person

Aman
Posted a day ago
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