We are looking for a Travel Sales Executive to join our team at Inception Tour Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹21,349 - ₹38,551 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this Travel Sales Executive job
Can freshers or experienced candidates apply for this Travel Sales Executive role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Travel Sales Executive role.
What is the salary and job type for this role?
Ans : The salary for this Travel Sales Executive job ranges between ₹21,000-₹38,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Travel Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sitarampur, Asansol.
How many openings are available for this position?
Ans : There are 19 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Travel Sales Executive job is open for both male and female candidates.
What are the key responsibilities of this Travel Sales Executive job?
Ans : As a Travel Sales Executive, key responsibilities include skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Travel Sales Executive job is located in Sitarampur, Asansol.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Non-voice/Chat Process along with 0-3 years of experience is ideal for this Travel Sales Executive job.
Why should you apply for this Travel Sales Executive job?
Ans : This Travel Sales Executive job offers a salary between ₹21,000-₹38,500 per month. This is a Full Time opportunity and has 19 openings available.