Travel Counsellor

10,000 - 20,000 /month

Tejas Placement Services

Motera, Ahmedabad

0 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Gujarati

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Travel Counsellor to join our team at TEJAS PLACEMENT SERVICES. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹10000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Travel Counsellor job

What is the eligibility criteria to apply for this Travel Counsellor job?
Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
How many working days are there for this Travel Counsellor job?
Ans: This Travel Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Travel Counsellor job?
Ans: No, there is no fee applicable for applying this Travel Counsellor job and during the employment with the company, i.e., Tejas Placement Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Travel Counsellor role?
Ans: There is an immediate opening of 1 Travel Counsellor at Tejas Placement Services
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Travel Counsellor job?
Ans: This Travel Counsellor job has Day Shift.