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Travel Counsellor

salary 10,000 - 30,000 /month
company-logo
job companyArihant Travels
job location Sayajigunj, Vadodara
job experience0 - 2 years Experience in Customer Support / TeleCaller
Replies in 24hrs
2 Openings
full_time Full Time

Job Highlights

qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Travel Counsellor to join our team at Arihant Travels. The role offers ₹10,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to TRAVELS. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Travel Counsellor job

  1. Can freshers or experienced candidates apply for this Travel Counsellor role?
    Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Travel Counsellor role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹30,000 per month in this Travel Counsellor position.
  3. What shift and timings does this job follow?
    Ans : This Travel Counsellor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sayajigunj, Vadodara.
  5. How many vacancies are there for this Travel Counsellor job?
    Ans : There are 2 vacancies for this Travel Counsellor role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 0-2 years of experience are eligible to apply for this Travel Counsellor role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Travel Counsellor position is Sayajigunj, Vadodara.
  8. What makes this Travel Counsellor job a good opportunity?
    Ans : This Travel Counsellor job is a good opportunity as it offers a salary between ₹10,000-₹30,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 30000

Contact Person

Ritesh Shah

Interview Address

GF-37 Paradise Complex, Nr. Havmour Restaurant,Kalaghoda Circle,Sayajigunj,Vadodara, Sayajigunj, Vadodara
Posted a day ago
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