Travel Consultant

10,000 - 12,000 /month

Saikrupa Enterprises

Nigdi, Pune

6+ months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Marathi

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Cab

Aadhar Card, Bank Account

Job Description

We are looking for a Travel Consultant to join our team at Saikrupa Enterprises. The role offers ₹10000 - ₹12000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Travel Consultant job

What is the eligibility criteria to apply for this Travel Consultant job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Travel Consultant job?
Ans: This Travel Consultant job will have 6 working days.
Are there any charges applicable while applying or joining this Travel Consultant job?
Ans: No, there is no fee applicable for applying this Travel Consultant job and during the employment with the company, i.e., Saikrupa Enterprises.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Travel Consultant role?
Ans: There is an immediate opening of 1 Travel Consultant at Saikrupa Enterprises
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Travel Consultant job?
Ans: This Travel Consultant job has Day Shift.