Travel Consultant

28,000 - 55,000 /month

Make My Bharat Yatra Private Limited

Ashok Nagar, Udaipur

0 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Travel Consultant to join our team at Make My Bharat Yatra Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹28,000 - ₹55,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Travel Consultant job

Can freshers or experienced candidates apply for this Travel Consultant role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Travel Consultant role.
How much can you earn in this position?
Ans : You can earn between ₹28,000-₹55,000 per month in this Travel Consultant position.
What shift and timings does this job follow?
Ans : This Travel Consultant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ashok Nagar, Udaipur.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Travel Consultant job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Travel Consultant, you will work on skills like Computer Knowledge, Query Resolution.
Where is this job located?
Ans : This Travel Consultant job is located in Ashok Nagar, Udaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-7 years of experience is ideal for this Travel Consultant job.
Why should you apply for this Travel Consultant job?
Ans : This Travel Consultant job offers a salary between ₹28,000-₹55,000 per month. This is a Full Time opportunity and has 5 openings available.