Booking & Reservations: Handle domestic and international flight tickets, hotel rooms, car rentals, and holiday packages.
Itinerary Planning: Design custom travel plans and provide cost quotations based on client budgets and preferences.
Customer Support: Assist clients with ticket reissuance, cancellations, refunds, visa documentation, and travel emergencies.
Vendor Coordination: Maintain relationships with airlines, hotels, and local tour operators.
Record Keeping: Update client profiles, track bookings, and ensure compliance with corporate travel guidelines