Travel Consultant

25,000 - 28,000 /month

Club Mahindra

Bajrang Nagar, Lucknow

1 - 2 years Experience in Customer Support / TeleCaller

6 Openings

Full Time

Job Highlights

Graduate and above

Males Only

6 days working | Flexible Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Travel Consultant to join our team at CLUB MAHINDRA. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹25000 - ₹28000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Travel Consultant job

What is the eligibility criteria to apply for this Travel Consultant job?
Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹28000 per month that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Travel Consultant job?
Ans: This Travel Consultant job will have 6 working days.
Are there any charges applicable while applying or joining this Travel Consultant job?
Ans: No, there is no fee applicable for applying this Travel Consultant job and during the employment with the company, i.e., Club Mahindra.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Travel Consultant role?
Ans: There is an immediate opening of 6 Travel Consultant at Club Mahindra
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Travel Consultant job?
Ans: This Travel Consultant job has Flexible Shift.