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Customer Support Travel Consultant

salary 12,000 - 15,000 /month
company-logo
job companyBhubaneswar Travel Mart
job location Sundarpada, Bhubaneswar
job experience2 - 6+ years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
sales
Languages: Hindi
qualification
Post Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

Job Responsibilities

  • Handle Domestic & International tour enquiries.

  • Prepare tour itineraries, quotations and package costing.

  • Coordinate with hotels, DMCs, transporters and other vendors.

  • Manage hotel, vehicle, flight and train booking requirements.

  • Support Visa, Travel Insurance and documentation work.

  • Maintain customer booking details and CRM records.

  • Follow up on quotations, confirmations and pending payments.

  • Prepare Tour Vouchers, Confirmation Sheets and Service Vouchers.

  • Coordinate with Sales, Operations and Accounts teams.

  • Monitor guests from Arrival to Departure and ensure smooth service.

  • Handle WhatsApp, email and telephone communication with customers/vendors.

  • Maintain daily enquiry, booking and payment reports.

  • Provide fast support for running tours and emergency requirements.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Support Travel Consultant job

  1. What skills and experience do you need for this Customer Support Travel Consultant job?
    Ans : To apply for this Customer Support Travel Consultant job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 2-7 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹15,000 per month in this Customer Support Travel Consultant position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Travel Consultant job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sundarpada, Bhubaneswar.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Post Graduate and above qualification with 2-7 years of experience can apply for this Customer Support Travel Consultant job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Support Travel Consultant, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Support Travel Consultant job is located in Sundarpada, Bhubaneswar.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 2-7 years of experience is ideal for this Customer Support Travel Consultant job.
  10. Why should you apply for this Customer Support Travel Consultant job?
    Ans : This Customer Support Travel Consultant job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution, Domestic Calling, Travel Booking, Tour Package, Visa

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Prakash

Interview Address

Sundarpada, Sundarpada, Bhubaneswar
Posted 11 hours ago
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