Trainee Business Support Advisor

Not Disclosed

Bt Group

IMT Manesar, Gurgaon

0 - 1 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

Trainee Business Support Advisor About the role The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support excellence regarding the BT Group's solution portfolio, all with full supervision. What you’ll be doing 1. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and under full supervision. 2. Gathers customer information and performs basic analysis and understands customer needs to provide customer service insight for the efficient management of customer issues. 3. Executes and delivers routine work clearly covered by existing procedures in order to achieve objectives and the vision of the Customer Service team. 4. Handles professionally and effectively with customer contacts, showing resilience and sound decision-making whilst under pressure. 5. Participates in the continuous improvement activities to improve the customer service team processes. Essential Skills / Experience Desirable Skills / Experience Our Package Experience Level Entry Level

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Trainee Business Support Advisor job

Can freshers or experienced candidates apply for this Trainee Business Support Advisor role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Trainee Business Support Advisor role.
What is the salary and job type for this role?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Trainee Business Support Advisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in IMT Manesar, Gurgaon.
How many vacancies are there for this Trainee Business Support Advisor job?
Ans : There is 1 vacancy for this Trainee Business Support Advisor role.
Is this job open for all genders?
Ans : Yes, this Trainee Business Support Advisor job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Trainee Business Support Advisor position is IMT Manesar, Gurgaon.
What makes this Trainee Business Support Advisor job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.