We are looking for a Tourism Executive to join our team at Make My Bharat Yatra Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹25,600 - ₹48,500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this Tourism Executive job
Can freshers or experienced candidates apply for this Tourism Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Tourism Executive role.
How much can you earn in this position?
Ans : You can earn between ₹25,500-₹48,500 per month in this Tourism Executive position.
What shift and timings does this job follow?
Ans : This Tourism Executive job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Tourism Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Tourism Executive job is located in Rajendra Nagar, Bareilly.
Why should you apply for this Tourism Executive job?
Ans : This Tourism Executive job offers a salary between ₹25,500-₹48,500 per month. This is a Full Time opportunity and has 10 openings available.