We are looking for a Tour Package Sales Executive to join our team at Sohagia Tours And Travels Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹20000 - ₹25000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.
More about this Tour Package Sales Executive job
What are the eligibility criteria for this Tour Package Sales Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience and skills like Computer Knowledge for this Tour Package Sales Executive job offered by Sohagia Tours And Travels Private Limited in Railway Station Area, Surat.
What salary is offered for this Tour Package Sales Executive job?
Ans : The salary for this Tour Package Sales Executive job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Tour Package Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Railway Station Area, Surat.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-5 years of experience can apply for this Tour Package Sales Executive job. Only female candidates can apply.
What does the role of Tour Package Sales Executive involve?
Ans : As a Tour Package Sales Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Tour Package Sales Executive job is located in Railway Station Area, Surat.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-5 years of experience is ideal for this Tour Package Sales Executive job.
Why should you apply for this Tour Package Sales Executive job?
Ans : This Tour Package Sales Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.