A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
10,000 - 35,000 /month
Navkar Accounting Services
Navarangpura Gam, Ahmedabad
0 - 4 years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Back-office Executive to join our team NACS to handle customer calls, provide exceptional customer support and resolve queries related to Tours & Travels. The role offers an attractive in-hand salary ranging between 12k to 35K and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Air ticket booking, Hotel booking, Holiday packages (Domestic & International)
Job Requirements:
The minimum qualification for this role is Graduate and Experience Range (Freshers or 1 to 4 years). You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 Working Days (Mon to Sat) during the day shift.
