Tellecaller

We are seeking a motivated and professional Tellecaller to join our team for Justdial in Bangalore at our Vasanth nagar location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10000 - ₹45000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner.

• Address customer queries, concerns, and complaints with a problem-solving approach.

• Maintain accurate records of customer interactions and follow-ups.

• Provide timely and relevant information to customers to resolve their issues.

• Work collaboratively with other teams to escalate and resolve complex issues.

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0 - 3 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Above 10th, and the candidate should be willing to work 6 days working during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Tellecaller job

1. What is the eligibility criteria to apply for this Tellecaller job?
   Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹45000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Tellecaller job?
   Ans: This Tellecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tellecaller job?
   Ans: No, there is no fee applicable for applying this Tellecaller job and during the employment with the company, i.e., EXPERTISE CONSULTANT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tellecaller role?
   Ans: There is an immediate opening of 15 Tellecaller at EXPERTISE CONSULTANT
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Tellecaller job?
   Ans: This Tellecaller job has Day Shift.