Tellecaller

10,000 - 15,000 /month

Atfem Khetigaadi Private Limited

Hadapsar Gaon, Pune

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

All Education levels

Females Only

6 days working | Day Shift

Job Description

We are looking for a Tellecaller to join our team at Atfem Khetigaadi Private Limited. The role offers ₹10000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Agriculture. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Tellecaller job

What skills and experience do you need for this Tellecaller job?
Ans : To apply for this Tellecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Tellecaller job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tellecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hadapsar Gaon, Pune.
How many vacancies are there for this Tellecaller job?
Ans : There are 5 vacancies for this Tellecaller role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Tellecaller role. Only female candidates are eligible.
What are the key responsibilities of this Tellecaller job?
Ans : As a Tellecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Tellecaller position is Hadapsar Gaon, Pune.
Who is the right fit for this Tellecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Tellecaller job.
What makes this Tellecaller job a good opportunity?
Ans : This Tellecaller job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 5 openings.