Telesales

15,000 - 50,000 /month

Solution

Vikas Nagar, Kanpur

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account, DRA Certificate

Job Description

We are looking for a Telesales to join our team at Solution. The role offers ₹ 15,000 - ₹ 50,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telesales job

What skills and experience do you need for this Telesales job?
Ans : To apply for this Telesales job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telesales job ranges between ₹15,000-₹50,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telesales job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vikas Nagar, Kanpur.
How many vacancies are there for this Telesales job?
Ans : There are 25 vacancies for this Telesales role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Telesales role. Only female candidates are eligible.
What are the key responsibilities of this Telesales job?
Ans : As a Telesales, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telesales position is Vikas Nagar, Kanpur.
Who is the right fit for this Telesales job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling with 0-1 years of experience is the right fit for this Telesales job.
What makes this Telesales job a good opportunity?
Ans : This Telesales job is a good opportunity as it offers a salary between ₹15,000-₹50,000 per month. This is a Full Time job and has 25 openings.